Calltech S.A.

CALL PROCESSING TECHNOLOGIES S.A.

About US

We are a Latin American company leading the innovation, design, development, and implementation of telecommunications solutions.

We provide intelligent communications with digital transformation for SMEs, large companies, Contact Centers and Telcos, focusing on continuous improvement

0

years of experience in the Colombian and Latin American telecom markets.

Our software solutions are used by

0
of the 17

largest financial institutions in Colombia.

0 %

of the service providers we work with in Colombia trust us.

0
of the 20

most recognized BPOs in Colombia employ our solutions.

More than

0

distribution channels available in the LATAM region.

Our solutions have been implemented in a

0 %

of the executive branch institutions at the national level.

Our CTLog®

solution is the first LATAM-developed recording and workforce application registered on Gartner.

Colombian Talent

0 %

our products are part of Marca Colombia

CTiContRol®

Winners of the TMCNET TELEWORKING SOLUTIONS EXCELLENCE Award in the mobile and remote solutions category

0

happy customers and clients.

MISSION

We are a company oriented towards establishing long-term business relationships based on paying close attention to our clients needs, allowing them to meet their objectives through technological teleinformatics solutions developed by our team. We are committed to making our products the correct solutions needed to satisfy the needs of the Latin American market, aspiring to be leaders in our target market, guaranteeing the constant development of the company and of each of its collaborators.

VISION

Be recognized as the best business partner for teleinformatics and telecommunications software-development solutions in the LATAM sector by 2030 through innovation, continuous improvement and applying internationally accepted quality standards.

QUALITY POLITICS

“We at Calltech, leaders in innovation, design, development and implementation of telecom solutions are committed to: Ensuring that the quality of our products and services satisfies the needs, specifications and requirements of our clients and other interested parties. Guaranteeing that customer service will exceed expectations with the implementation of the Management System. Make the Management System an integral part of our work, guaranteeing the organization’s continuous improvement and meeting legal, normative, and other quality requirements. Strengthen our team’s ability constantly, generating collective consciousness towards an integrated management style founded on quality-of-service principles, work risk prevention and personal and professional growth within the organization. Promote health, self-care and the prevention of injuries, labor-related illnesses, and property damage; identifying, mitigating, and controlling labor-related risks that can develop during operative and administrative activities. Assign human, tangible, and financial resources needed for successful quality, security and health management at work and the completion of objectives laid out in the integrated management system. All employees, contractors and part-time workers will have the responsibility for complying with guidelines, standards, and procedures when it comes to quality, security, and health at work, with the goal of creating a safe and productive work environment. They will also be responsible for notifying all conditions that can generate problems for both the employees and the company.”
CARLOS A. VILLAMIZAR CADENA
CEO

Awards

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Contact

Phone: +57 (601) 635 6535
Tech Support: +57 (601) 635 6535 Ext: 911
Email: info@calltechsa.com – support@calltechsa.com

Our location

Calle 128 B BIS N° 59 B 40, C.P. 111111, Bogotá D.C., Colombia

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