Ecommerce and mass campaigns

Ecommerce and Mass Campaigns: How CTMessage Mailing Drives Real Growth for Online Stores. In the world of ecommerce, growth doesn't depend solely on traffic or the product. It depends on something more crucial: the ability to communicate at the exact moment with the right message. Online stores that experience sustained growth […]

How to improve telephone customer service to increase customer loyalty with YACO

How to Improve Telephone Customer Service to Increase Customer Loyalty with YACO. Telephone customer service remains one of the most sensitive channels in customer relations. Unlike other channels, there is no room for long pauses, ambiguous answers, or a lack of context. Every call counts, and many […]