CTLog
Call Recording, Mobile Recording and Screen Recording
What is CTLog?
It is a digital recording and online web monitoring system, which allows recording calls from mobile phones, analog extensions, proprietary digital, IP, trunks (Analog, E1, ISDN and SS7) and other audio sources such as intercom equipment, microphones, radio and fax transmissions, headphones, trunk lines, speakers and screens. It has historical search, real-time monitoring, recording labeling, mass export of recordings, digital signature and encryption.
Benefits from CTLog
Reliable
Enjoy a robust, reliable and cost-effective tool with Web technology.
Constant evolution
Count on a distributed platform with modular design and open architecture that evolves according to your needs.
Effective communication
Resolve difficulties related to communication with your customers and their transactions.
Sure
Ensure information security, backed by Microsoft Windows Server 2003/2008.
Easy to use
Access your recordings easily, securely, instantly and from anywhere.
Fraud control
Detect suspicious or malicious calls for analysis.
CTLog® Avaya Devconnect Compliance Testing
At Calltech SA, we are proud and want to share with you the achievement of the compatibility certification of our CTLog Recording System with the Avaya Aura platform.
This recognition, from one of the most important communications companies in the world, highlights our CTLog recording system as a standard solution with simple integration that increases reliability and support for our clients. It also endorses Avaya's global channels to distribute our solution and its innovative active recording mechanism, whose licensing simplicity and effectiveness is ideal for government, industrial, commercial and Contact Center clients of any size.
Description general
CTLog® is a comprehensive, flexible and scalable call recording solution for analog, digital and IP extensions, E1 trunks and screens with web-based management and monitoring interfaces with standard or custom search criteria, ideal for service, security, financial and contact center companies. CTLog® has the best recording rate on the market of 5.85Mb per hour. Imagine that you can store an hour of your customers' conversations in the space occupied by an iTunes song, without losing a second of quality in the recording.
RESULTS AVAYA DEVCONNECT COMPLIANCE TESTING CTLog® 5.4
CTLog provides confidence
As an Avaya customer, you can confidently purchase the CTLog® solution manufactured by Calltech SA to your Avaya communications platform. When you add CTLog® recording functionality to your current Avaya environment, you can record all of your users’ voice and screen communications and accelerate key business processes to better meet the needs of your customers.
Advantages AVAYA DEVCONNECT COMPLIANCE TESTING CTLog® 5.4
Active recording
Integrations between the CTLog® recording system and Avaya are standardized for active recording via DMCC, active recording via E1 trunk and active recording using H.323.
Innovative approach
Avaya certifies and validates our innovation in Avaya Active Recording Architecture, where high availability of the recording service is guaranteed at lower Avaya Aura AES licensing costs.
Standard integration
Avaya certifies that the CTLog® recording system integrates seamlessly with the Avaya Aura solution.
