Pricing Dali
Web System for centralized Telephone Management and Pricing, which records calls made and/or received at the Telephone Plant, delivers detailed, managerial and statistical reports, allows for staff control, measures the costs of using the telephone service and sends automatic reports. It can operate in a centralized manner and charge one or several offices or telephone plants simultaneously and includes:
Benefits of the Dalí Pricing
Reduce
Reduce costs in pricing and telephone control.
See
View telephone management information online at any time.
Access
View reports on the web or receive them automatically in your email.
Guarantee
Ensure a global and specific view of the telephone resource.
Optimize
Optimize and properly size the corporate telephone resource.
Organize
Organize telephone information efficiently according to your company's structure and integrate it with existing information systems.
Modules Dali
Configuration Module
Use the Dalí® configuration module to manage your users, cost centers, operators and telephone rates, and define how Dalí® will collect telephone information from the main PBX manufacturers.
Interconnection to switch network
Use the Dalí interconnection module to collect, store and centralize all telephone information generated by your switchboard for consultation.
Web reporting interface
Allow your authorized users to access telephone information in Dalí® in different reports; graphical, detailed, statistical or managerial, and filter them according to their needs.
Automatic generation of reports
Automatically generate detailed and managerial reports and send them to users via email.
Prepaid module for telephone consumption
Control your telephone users' consumption through the Dalí® prepaid module, which notifies the administrator via email when the call quota expires. Through a Web Service or CTI type interface, Dalí automatically suspends an extension or authorization code.
Hotel Integration
Improve your guest service by integrating your Opera or Fidelio hotel information system with Dalí ® and CTMail®, offering additional telephone services such as: phone call log, Check In/Out, Wakeup, Minibar and Room Status.
Solutions Dali
Dalí Appliance:
Buy it, install it and use it, turnkey, ready to use, providing uninterrupted functionality. Save time on installation and money on equipment acquisition.
Better performance: Complete solution with better performance thanks to the optimal hardware component to provide a more reliable, compatible and fault-tolerant charging system. Functional 100%, sufficient, ideal and accurate hardware for effective charging. The charging service supports up to 2000 extensions.
Better security system: Designed for a single function, the complexity of its operating system is low and includes the latest updates and patches that do not affect the operation of the system.
Solution for clinics and hotels:
Improve the attention to your guests and patients by offering them additional telephone services such as: Telephone call log. Check In/Out. Wakeup. Minibar. Status Room.
Cloud-based pricing management:
Access your reports through a web environment and check your indicators. Get a Hosted solution in a high availability, robust and secure architecture.
Count on a high level of service close to 99.9%.
Count on 7/24 management and monitoring from our expert Tech Support team.
Monitoring the performance of your Contact Center:
Get statistics. Easily access your reports. Define alarm parameters according to your needs.
Pricing and expense control:
Control your company's telephone expenses. Monitor the use of telephone resources by employee.
IMPACT POSITIVE
The service is currently used by companies in the financial, insurance, construction, government, telephone operators, contact centers and services sectors, recording more than 70,000 extensions per year.
Dalí® makes the Avaya DevConnect Compliance Testing
At Calltech SA, we are proud to share with you the achievement of the compatibility certification of our web-based system for centralized telephone management and pricing, Dalí®, with the Avaya Aura platform. Calltech SA's Dalí r2.0 solution has completed testing by Avaya's DevConnect technical team and was officially recognized as compatible on May 27, 2015.
The Dalí® system from Calltech SA is a call accounting software that interoperates with Avaya Aura® Communication Manager over the TCP/IP protocol. Call records can be generated for various types of calls. Dalí® collects and processes the call records. The overall objective of this interoperability compatibility test is to verify that Dalí®, the CDR processing billing system software can interoperate with Avaya Aura® Communication Manager R6.3. The Dalí® system connects to Avaya Aura® Communication Manager over the local or wide area network using a CDR link running on the TCP/IP protocol. Avaya Aura® Communication Manager is configured to send CDR records to Dalí® using a specific port.
Dalí® provides traditional call collection, scoring, and reporting for businesses of any size. Dali® can interface with most telephone systems, in particular Avaya Aura® Communication Manager, to collect and interpret detailed records of tandem, inbound, outbound, and internal telephone calls. Dalí® then calculates the appropriate charge for local, long distance, international, and special calls and assigns them to the responsible parties.
The information in the application notes was obtained through DevConnect compliance testing and additional technical discussions. Testing was performed through the DevConnect Program in the Avaya Solutions and Interoperability Test Lab.
You can consult the Avaya DevConnect certification document for the Dalí® product here.
This recognition, from one of the most important communications companies in the world, highlights our Dalí® pricing system as a standard solution with simple integration that increases reliability and support for our customers. It also endorses Avaya's global channels to distribute our solution.
We thank our channels and customers for their trust in our solutions.
BROCHURE
Download the Dalí® Brochure
Now!
Download the Dalí® Datasheet
Now!
