Features. We can make features available in an updated version. Later versions are provided “as is”. Later versions may be subject to reduced or different security, compliance, privacy, availability, reliability and support commitments, and other additional notifications provided in conjunction with the later version.
Security, privacy and data
Security. We maintain technical and organizational measures, internal controls, and data security routines designed to protect customer data from accidental loss or change, unauthorized disclosure or access, or illegal destruction.
Rights to provide data and information. You must have, and hereby grant us, sufficient rights to use and distribute your information as necessary so that we can provide you the services for the application without violating the rights of any third party, and without forcing CALLTECH S.A. to you or any third party. We do not assume any additional obligation that may apply to your information except as required by applicable law.
Data and information ownership. Except for the software and content we provide to you, just as between the parties, you retain all rights, ownership and interest in and on your data. We do not acquire any rights to the data.
Use of data and information. The services transmit data to us, including usage and performance data. We will use your data and information to provide our services. This use may include troubleshooting to prevent, find and correct problems with the services operation and ensure compliance with the terms and conditions. It may also include: providing you with suggestions to help you discover and use a feature within the services, improve the features of our services, and use patterns, trends and other statistical data derived from your data and information to provide, operate, maintain and improve our products and services.
We will not use your data and information, nor will we obtain information from them for the purposes of (i) advertising or (ii) other commercial purposes (apart from providing the services to you) without your consent.
Deletion of data and information. Through a clear and express request, the entity with which we have a service agreement can request the deletion of data and information, once the request is received by this entity, we will be responsible for removing the data and information from the databases. The deletion of data and information will be carried out between 30 and 60 days from the receipt of the request. Likewise, and in the event that the company does not request a copy of original data, we will delete all the data and information found in our databases.
Data and information requests by third parties. We will not disclose your data to any third party except as indicated by you or unless required by law. We will ask any third party requesting access to your data and information to contact you directly using your basic contact information. We will notify you immediately and provide you with a copy of the request unless legally prohibited. You are responsible for responding to requests from a third party regarding the services use.
Subcontractors. We may contract other companies to provide limited services on our behalf, for example, customer support. These subcontractors will be allowed to obtain data and information only to provide the services for which we have contracted them. We remain responsible for the fulfillment of the obligations established in these terms and conditions by our subcontractors.
Law enforcement. We will comply with all the laws applicable to our provision of the services, including the applicable laws regarding the notification of security breaches, except for the laws applicable to you or your field that are not generally applicable to the providers of information technology services.
You will comply with all the laws applicable to your data and information and the services use, including the laws applicable to you or your field.