Our Blog
Omnichannel: What Is It and How Does It Work in Business Communications?Â
Omnichannel: What Is It and How Does It Work in Business Communications? Digital transformation has forever changed the way we communicate.
ChatCenter & Chatbot: The New Era of Omnichannel Digital ServiceÂ
ChatCenter & Chatbot: The New Era of Omnichannel Digital Service We live in a world where immediacy and connectivity are essential...

The Global Importance of Hearing Recording: Transparency, Security, and Efficiency with CTLog Plus
1. A world that demands trust and traceability Today, decision-making processes in public, private, and corporate institutions...
Turn WhatsApp into your Call Center with Yaco Cloud
Turn WhatsApp into your real-time call center with Yaco: Now you can receive calls directly from WhatsApp in your call center...
What is sentiment analysis and why does it matter in customer service?
Know what the customer really feels. Today, customer service goes far beyond resolving a request: it's about understanding...
Call Recording: Beyond Security, a Business Management Tool
Call Recording: Beyond Security, a Business Management Tool From Backup to Intelligence: Revolutionize Your Communications
Calltech boosts education and innovation with its support for the E5 Challenge
Calltech boosts El Salitre School's talent at an educational innovation event. Attitude, charisma, and determination were the qualities...
Calltech SA donates technology to the Cardiovascular Foundation of Colombia
CALLTECH SA DELIVERS TECHNOLOGY DONATION TO THE CARDIOVASCULAR FOUNDATION OF COLOMBIA. The contribution aims to facilitate internal communication...
2021 TMCnet Teleworking Solutions Excellence Award
CTiControl® AWARDED 2021 TMCNET TELEWORKING SOLUTIONS EXCELLENCE AWARD CTiContRol® Honored for Exceptional Solution Support Bogotá DC, ...

CTLog ® is the first recording and workforce application in Latin America registered with Gartner
CTLog® is the first Gartner-registered workforce and recording application in Latin America. We're proud to share this...