CTLog Archiving
What is CTLog Archiving?
CTLog archiving is a solution for extracting, analyzing, processing, storing and searching historical recordings compatible with various voice recording systems for telephony and contact centers.
CTLog® Archiving
CTLog Archiving ensures the continuity of the recording consultation service for companies and incorporates both audio and metadata into a standard database, with on-premise or cloud storage and a modern Web supervisor interface with search filters, permissions, audit log and backup.
Benefits of CTLog®
Cost savings
Enjoy a robust, reliable and cost-effective tool with Web technology.
Flexibility
Count on a distributed platform with modular design and open architecture that evolves according to your needs.
Resilient to old recordings
Resolve difficulties related to communication with your customers and their transactions.
Updating obsolete systems
Access your recordings easily, securely, instantly and from anywhere.
Integration with third-party software
Ensure information security, backed by Microsoft Windows Server 2003/2008.
Support for regulations
Detect suspicious or malicious calls for analysis.
