CTiContRol® for Google Workspace
CTiContRol® for Google Workspace
Receiving calls from your email
Thanks to the Webphone CTiContRol® extension for Google Workspace, members of a corporation can access their email, receive phone calls from their corporate extension or mobile line, and take full advantage of the cloud collaboration tools that Google Workspace offers.
As works?
The end user only needs to install the CTiContRol® extension for Google Workspace, from the Google Chrome WebStore application store, which uses WebRTC technology for the transmission and reception of unified communications in the browser. From that moment on, whenever you are logged into your Google Workspace collaboration tool, you can enjoy all the features offered by CTiContRol® by clicking on the extension enabled in the upper right part of your browser.
The administrator uses the CTiContRol® Server to configure voice services, user profiles and query platform usage reports, among other functionalities.
CTiContRol® for Google Workspace
In response to this problem, we redefined ourselves and launched a product that allows us to give companies the security of continuing with their business in the shortest time possible.
CTiContRol® for Google Workspace allows you to securely continue communications with clients, colleagues and business partners, from anywhere.
What is CTiContRol®?
It is a cloud solution that allows you to use the communications infrastructure that companies currently have and integrates seamlessly with any telephone system such as: Cisco, BroadSoft, Avaya, Metaswitch, Alcaltel, Unify, 3CX, Asterisk and many more.
CTiContRol® for Google Workspace is a set of several components, RTC (Real Time Communications) applications and API integrations that extend the functionality of Google applications to integrate the client's unified communications platform with Google's collaboration tools.
CTiContRol® Webphone for Google Workspace
Our CTiContRol® for Google Workspace, includes a Webphone for the Google Chrome browser, which extends the interfaces of Google Contacts and Gmail, unifying the contact list including the corporate extensions directory, this allows the use of telephone features such as: receiving calls, call waiting (Hold), transfer, receiving MWI lamps, from the Gmail desktop, Google Contact, Directory, Docs, Spreadsheets, Presentation or Meet Chat, it even allows you to start a call by clicking on one of the document collaborators, on the contact card in Gmail or with whom you are having a conversation.
Our CTiContRol® for Google Workspace, includes a Webphone for the Google Chrome browser, which extends the interfaces of Google Contacts and Gmail, unifying the contact list including the corporate extensions directory, this allows the use of telephone features such as: receiving calls, call waiting (Hold), transfer, receiving MWI lamps, from the Gmail desktop, Google Contact, Directory, Docs, Spreadsheets, Presentation or Meet Chat, it even allows you to start a call by clicking on one of the document collaborators, on the contact card in Gmail or with whom you are having a conversation.
Benefits
Without infrastructure spending
The company also obtains benefits such as: no expense generated for equipment and/or transfer of these, easy integration to the existing infrastructure, IPPBX and Contact Center.
From anywhere
With the new telephony experience, the end user can work from anywhere.
Just a click away
Communicate with people from your Google Contacts, Directory, Gmail, Docs, Spreadsheets, Presentation, or Meet Chat corporate directory with just a click.
All telephone features
Receive and make calls without using VPN or additional applications and receive missed call alerts and voicemail to your corporate Gmail.
Easy to manage
Management of corporate communications with security, administration and consultation of platform usage reports.
Recording and pricing
Recording of all voice interactions and metadata thanks to integration with CTLog®. And telephone billing via Dalí®.
Sip Functions
Voice Codecs
Dialing plan
SIP Default Informational Messages
Video Codecs
Transfer
Multiple SIP lines
Conferences
Remarking
Recording on demand
Mute
MWI
Auto Reply
NAT
Pricing
Call waiting
Presence
Do not disturb
Outgoing and incoming call
Brands that They mark
In its first year of launch, this service has been adopted by leading companies in the financial, construction and government sectors, significantly improving communication for more than 15,000 employees. By integrating Google Workspace tools with the benefits of public telephony, it has optimized collaboration in strategic areas such as IT, administration and services. This innovative solution allows teams to connect from anywhere, boosting productivity and transforming the work experience in the digital environment.
In its first year of launch, this service has been adopted by leading companies in the financial, construction and government sectors, significantly improving communication for more than 15,000 employees. By integrating Google Workspace tools with the benefits of public telephony, it has optimized collaboration in strategic areas such as IT, administration and services. This innovative solution allows teams to connect from anywhere, boosting productivity and transforming the work experience in the digital environment.
BROCHURES
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You can see the FAQ document
CTiContRol®
Policy and Terms
Instructions for accepting the Policies, terms and conditions of use of CTiContRol®
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CTiContRol®