Elevate your experience, enjoy your communications!
What is Yaco?
Yaco is an intelligent unified communications and omnichannel solution making customer service and employee productivity more efficient. Includes IP PBX, Contact Center with cloud and omnichannel telephony that enables CRM using voice, videocalls, social media, email and web chat. Omnichannel service in a single solution.
Making customer service and employee productivity more efficient.
It is easy to install, configure and administrate, and a flexible, scalable, low implementation cost requirement solution offering stability, security and counts on technical support.
Yaco te brinda PBX en la nube, on premise o virtualizado.
Discover the telephone features and everything you need to operate and manage your Contact Center.
Venture into the different service channels to provide unified communications.
CHOOSE THE PERFECT PLAN FOR YOUR COMPANY
With Yaco, you’ll obtain unified communication solutions suited to fit your company’s needs.
REQUEST IT NOW!
REQUEST IT NOW!
Elevate your experiences, enjoy your communications!
Management and web administration, Sip VoIP server, web-to-call, among other features.
Access all telephone features, incoming call recording, chief secretary and many more features.
SIP trunks, Gateways integration, dialing plan, ACR control and alarms, among others.
VPN, router, servers, protocols, and user support and monitoring management.
CRM, hotel system and multiple application integration, support for external, API, and TAPI applications, linking with external database, speech recognition and text-to-speech systems.
Call groups, pre-attenders by group, administrator dashboard, cost center, and many more.
Autoattendant / IVR
Call queue, pre-attendants, schedule definition and web-interface audio programming.
Lookup and exportation of detailed reports by extension, group, cost center. Graphics, traffic statistics, and routing and analysis tool for incoming and outgoing calls.
Access PIN and password control and assignment, instant messaging services by user, fraud control and firewall software.
Contact center, CTI, E-SBC, HA, Google Workspace integration, LDAP, preview/progressive dialing, Meeting, Mobile App, Softphone PC, and Supervision contact center.
Gateway SIP-FXO, Gateway SIP-FXS, Gateway SIP-GSM, Gateway SIP-E1, SBC Sessions border controller, Softphone SIP, SIP cameras, IP phones, video doormen, videophones, and conference systems based on SIP protocols.
At Calltech S.A., we have 23 years of experience in intelligent communications solution creation for companies and we continue to adapt and evolve the company, offering a unified communication service that allows for improved remote or face-to-face work, easy-to-manage thanks to Yaco cloud, on-premises or virtualized, integrating itself as best as possible with other platforms.