Calltech SA

Our Essence

Welcome to

World Calltech

We are a leading Latin American company in innovation, design, development and implementation of telecommunications solutions.

We provide intelligent communications with digital transformation for SMEs, large companies, Contact Centers and Telcos with a focus on continuous improvement.

Vision

To be recognized in Latin America by 2030 as the best business partner for the development of technological solutions in the Telecommunications sector, through innovation, continuous improvement and the application of internationally accepted quality standards.

Mission

We are a company focused on establishing long-term business relationships, based on listening to the needs of our clients, allowing them to meet their objectives through the use of technological solutions in Teleinformatics, developed by our team. We are committed to making our products the right solutions for the needs of the Latin American market, aspiring to be leaders in the chosen market segment, guaranteeing the constant development of the company and each of its collaborators.

Innovation

Our strategy is aligned with the meaning of innovation, as we constantly seek to create value through the introduction of new ideas, processes and solutions into the company. We are committed to fostering an organizational culture that encourages creativity, disruptive thinking and experimentation. In addition, our strategy focuses on collaboration with partners and customers to identify opportunities for joint innovation, continuous improvement and co-creation of value.

Our numbers

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Years of experience in the Colombian and Latin American markets.

We are in

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One of the 20 largest financial institutions in Colombia.

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Of the service providers in Colombia who have trusted us.

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Of the 20 most recognized BPOs in Colombia, our solutions are available.

More than

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Distribution channels in the LATAM region.

Our solutions have been implemented in a

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of the executive branch institutions at the national level.

CTiContRol®

Won the Awarded 2021 TMCNET Teleworking Solutions Excellence Award. Mobile and remote solutions category.

Talent

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Colombian

Our products are Colombia Brand.

Innovation

In 2024 we were awarded the Seal of Good Innovation Practices by the Bogotá Chamber of Commerce with a rating of 90%

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Satisfied end customers.

POLICY OF QUALITY

"Calltech, a leading organization in innovation, design, development and implementation of telecommunications solutions, is committed to: Ensuring that the quality of our products and services meet the needs, specifications and requirements of our customers and other stakeholders. Ensuring with the implementation of the Management System that customer service always exceeds customer expectations. Making the management system an integral part of our work, ensuring continuous improvement of the organization and compliance with legal, regulatory and other signed requirements in terms of quality, safety and health at work. Strengthening staff skills to raise awareness towards integrated management, based on service quality, prevention of occupational risks and personal and professional growth. Promoting health, self-care and the prevention of injuries, occupational diseases and property damage; identifying, mitigating and controlling occupational risks that may arise in the development of operational and administrative activities. Allocate the necessary human, physical and financial resources for the management of quality, safety and health at work and the achievement of the objectives set out in the integrated management system. All employees, contractors and temporary workers will be responsible for complying with the guidelines, standards and procedures regarding quality, safety and health at work, in order to carry out safe and productive work. They will also be responsible for promptly reporting any conditions that may generate consequences and contingencies for employees and the organization."
Carlos A. Villamizar chain
CEO

The members

Managers

Our Talents

Carlos Villamizar

CEO

Our esteemed CEO is an exceptional leader who guides each area of work to ensure the fulfillment of objectives without compromising the well-being of employees. He always promotes business growth through teamwork and optimization of the value chain.

Diego Nieto

Director of Sales and Marketing

Diego has grown within our organization as a young star, specializing in negotiation and customer service. He always finds the best solutions from our portfolio to meet the needs of our clients, optimizing communications in various industries locally and internationally.

Richard Erazo

Director of Engineering

Our most loyal and helpful engineer has been a fundamental pillar in Calltech's history. His commitment has been crucial to the development of innovative solutions for our industry, leading development teams and ensuring that our services maintain the highest standards of quality and security.

Mauricio Noguera

Director of Application Development

An exceptional leader with great human qualities, Mauricio leads the development of specialized and unique applications for each client. His work generates value in all communication channels of companies, ensuring that our solutions are effective and adapted to the specific needs of each client.

Johanna Pardo

Administrative and Financial Director

The administrative area has great responsibility, ensuring the correct supply of all supplies and promoting the physical and mental well-being of our human talent.

Edward Rincon

Director of Design and Implementation

With his experience and vision, he is an invaluable resource in finding solutions to our clients' needs.

Alejandro Lopez

Director of Implementation

A charismatic person with a strong sense of belonging, he leads our implementation team to ensure the correct installation of our services.

Christian Romero

Director of Support

Their dedication and technical knowledge are key to maintaining the satisfaction and confidence of those who trust Calltech.

Juana Sandoval

Project Manager

Our director, Juanita, and her team act as intermediaries between Calltech, our clients and third-party services.

RECOGNITION

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